Privacy Policy
Last updated: December 2025
Provenix provides a text provenance platform that helps customers verify the origin and integrity of content. We do not store or retain customer text. We process only the minimum information required to provide our service.
Information We Collect
We collect the following categories of information.
Customer Account Information
Name, email address, billing information and organisation details provided when creating an account.
Service Metadata
Technical logs such as API usage counts, timestamps, response codes and authentication events.
Provenix does not store or retain the text submitted to the API for signing or verification.
Cookies
We use essential cookies for authentication and session management. No tracking or advertising cookies are used.
How We Use Information
We use information to:
- Provide and operate the Provenix service
- Secure and monitor the platform
- Process billing and payments
- Communicate service updates and support
- Meet legal obligations
Data Retention
We retain account and billing information for as long as the account remains active or as required by law.
Service metadata is retained for operational and security purposes.
Data Storage and Transfers
Provenix may store account and billing information in secure data centres operated by third-party providers.
All transfers comply with applicable data protection laws.
Your Rights
Depending on your jurisdiction, you may have the right to request access, correction or deletion of your account information. Contact support@provenix.dev to submit a request.
Contact
Questions about this policy may be directed to legal@provenix.dev.